Shipping policy

SHIPPING & DELIVERY

The Netherlands:

Delivery time: Ordered before 10:00 PM, delivered the next day. (PostNL Track & Trace)

€4.95 shipping | Free above 60,-

Belgium/Germany:

Delivery time: 1-2 working days.

€6.95 shipping | Free above 60,-

Fast delivery (1 working day) 10,-

Norway/Sweden/Denmark/Austria:

Delivery time: 2-3 working days

€9.95 shipping | Free above 80,-

Express shipping: 25.- (1 working day)

Europe/ Worldwide:

Delivery time: 3-5 working days.

€15 shipping | Free above 150,-

Express shipping: 25.- (1 working day)

In Europe you do not have to pay import duties

Failed delivery

If for some reason the package could not be delivered to the entered address or collection point, the package will be automatically returned to the sender (Elevn Jewelery) at the customer's expense. The costs include import/customs costs. These costs will all be deducted from the total of the order to be refunded.

Items where tracking shows delivered but not received

We are not liable for items delivered but not received following tracking. Therefore, we will not refund these products or send a replacement item. It is therefore important that you pay close attention to whether you enter the correct address during checkout.

*Of course you can contact us and we will see what we can do for you. We always do our best for the customer, please contact customerservice@elevn-jewellery.com