Shipping

Shipping & Delivery 

Netherlands- Free shipping  

Standard delivery (1-2 business days) 

België- €5 shipping (above €80 free standard shipping) 

Standard delivery (2-3 business days) 

Express delivery (1 business day) €25,00 

Europa- Free standard shipping for orders over €100 

Standard levering (3-7 business days): DHL standard shipping €5-7

Express delivery (1 business day): DHL express shipping €25,00 

No import duty to pay in Europe

 

Failed delivery

If for some reason the package could not be delivered to the address or pickup point provided, the package will automatically be returned to sender (Elevn Jewellery) at the customer's expense. The cost includes import/customs fees. These costs will all be deducted from the total of the order to be refunded.

Items where tracking shows delivered but not received

We are not liable for items where tracking shows delivered but not received. Therefore we will not refund or send a replacement for these products. It is therefore important that you pay close attention to the correct address during checkout.

*Of course you can contact us and we will see what we can do for you. At all times we do our best for the customer, please contact klantenservice@elevn-jewellery.com