Shipping policy

Shipping

We offer free worldwide shipping on all orders.

Delivery times:

• Netherlands & Belgium: order before 22:45 → delivered next business day
• Germany: 1–2 business days
• Rest of Europe: 2–5 business days
• Rest of the world: 4–7 business days

A tracking number will be sent to your e-mail once your order has been processed.

Note: customs may cause occasional delays for international orders. For deliveries outside the European Union, import duties or taxes may be charged by your local customs authority.

Returns & exchanges

Not happy with your order? You can return it within 14 days of delivery. Read our full return and refund policy.

Company information

Company name: Cache & Carrie Limited
Business registration number: 81190884
Registered office: Unit 2904-05, 29/F, Universal Trade Centre, 3 Arbuthnot Road, Central, Hong Kong
E-mail: klantenservice@elevn-jewellery.com